Privacy · The Nuggetwood Chronicles™

What we never do

No adverts, no tracking tools, no analytics, no marketing cookies, no social media buttons.
No camera, no microphone, no location, no contacts, no photos from your device.
No typed or spoken chat: only ready-made friendly phrases.
We never sell, rent or trade any information, and we never use it for advertising.

What stays on your device only

Your child’s first name or nickname, age, hero look, levels, stars, items, stats, play time, quiz results, builds, postcards, settings and the grown-up code (stored scrambled) are saved only in your device’s browser storage. We cannot see them. You can delete them at any time: delete a player or use Reset game in the Parent Centre, or clear the browser’s data for the game.

What is used only when playing together

Online play is off until a grown-up allows it. When a child plays with others, the device talks to our friends server, which receives only:

a random player number (never shown to other players), the team name picked from word lists, and the hero’s look;
the highest level reached, whether the player is under 13 (yes or no), and an age group and skill number to set the difficulty (never the exact age);
whether “Let players on my Wi-Fi find me” is on;
for friends approved by parents: a one-time code, kept until it is used or for 24 hours, and while the player is online, a secret number for each friend. The friends list and the nicknames parents choose stay on the device and are never sent to us.
the device’s internet address while it is connected, to find the players on the same Wi-Fi and deliver messages. It is not saved after the player leaves.

To make team play smooth, teammates’ devices may connect directly to each other, and a public helper service (Cloudflare) tells a device its own internet address. Teammates’ devices can technically see each other’s internet address, as with most online games.

What our friends server keeps

Block lists: which player numbers blocked which, so a blocked player stays blocked.
Reports: when a player reports another, we keep both player numbers and team names, the reason, the level and the last ready-made phrases sent in that team, so we can check what happened. Reports are deleted after 12 months.

Nothing else is kept. The server never receives names, ages, emails or photos.

Buying

Purchases are made by a grown-up on the page of our payment partners, Lemon Squeezy (worldwide) or Paystack (Nigeria). They handle the card or bank details under their own privacy policies. We never see full card numbers. We receive the buyer’s name, email, country, order number and product, to send the unlock code, help with problems, give refunds and keep the records that tax law requires.

Emails you send us

If you write to us, we use your email only to answer you, and delete the conversation when it is no longer needed.

This website

This section is about the website itself. Everything above is about the game.

The contact form at the bottom of the home page asks for your name, your email address, a topic and your message, and asks you to confirm that you are a grown-up aged 18 or over. Sending it opens your own email app with the message ready; you send it yourself to hello@nuggetwood.com, and the website keeps nothing. We use your message only to answer you, and delete it when it is no longer needed.
Please never put a child’s full name, photos or other personal details in a message.
No cookies, no tracking, no analytics, no adverts. The website remembers two small things in your own browser only: whether the game music is on and how loud, and that the welcome animation has already played during this visit. They never leave your device.
Like the game, the website loads its two letter fonts from Google Fonts, which receives your device’s internet address when it loads them. Our host also processes internet addresses to deliver the pages and keep them secure.

Website, fonts and voices

The company that hosts the game and website (Cloudflare) processes technical data such as internet addresses to deliver the pages and keep them secure.
The game’s letter fonts are loaded from Google Fonts, which receives the device’s internet address when it loads them.
Spoken cheers use recordings in the game or your device’s own built-in voice. On some devices, the built-in voice is provided by the device maker.

Children and parents’ rights

The game is designed so that children never have to give us personal information. Parents and guardians can ask us at any time what our friends server holds about a player number, and ask us to delete it: write to hello@nuggetwood.com with the player number shown in the Parent Centre. We aim to follow the children’s privacy and data protection laws that apply to families who play, including Nigeria’s Data Protection Act 2023, the US Children’s Online Privacy Protection Act (COPPA), and the UK and EU GDPR. If we ever learn that we hold personal information about a child that we should not have, we will delete it.

Safety and where data is

Connections to our services are encrypted. The friends server and our partners may be in countries other than yours, with protections that follow this policy and the law.

Changes and contact

If this policy changes, the new version and its date will be shown in the game. Questions: hello@nuggetwood.com.